Do What You Say You’re Going to Do

Do What You Say You’re Going to Do Do you mean what you say? When you tell someone that you’re going to do something, do you do it? Or, do you not do it? We’ve all had experiences where someone says they’re going to do something and then they don’t. It could be that...

Are you kidding me, they’re a real pain in my …?

It’s funny how a goof in your practice can be devastating! Let me explain. You should have processes and strive to make them better every day. I think McDonald’s has set an example of having a system and 99 times out of 100 they follow their system. When...