Just Communicate: 7 Mistakes You're Making with Your Team (And How to Fix Them Right Now)

Here's the thing about communication... everyone thinks they're good at it. I mean, we've been talking since we were toddlers, right? How hard can it be? But here's what I've noticed working with new leaders and supervisors over the years: the gap...

Annual Reviews Are Out. Why Weekly Feedback Is the New Power Move for New Supervisors

Remember that feeling when you first became a supervisor? One day you're crushing it at your individual role, and the next... you're supposed to somehow develop other people's careers with a once-a-year conversation that everyone dreads. Yeah, that's...

The Power in Asking for Help

Today’s world all too often glorifies independence, resilience, and self-made success, making asking for help seem like some kind of failure. But the truth is, there is extraordinary power in asking for help—and it’s a skill, not a weakness. It’s a mindset shift that...

Flatten and Empower

Flatten and Empower Responsibility and accountability are actually fuel for empowerment of employees. When an organization fat with middle management and supervisory levels, decides to flatten they have a tremendous opportunity. I love the example in Zapped! The...

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The List: To-do or Not To-Do

The List: To-do or Not To-Do Are you a lister? I mean, do you have a to-do list? Lists can be great time management tools, but they can suck time away from you, too. Some people have to-do lists that are sorted by priority, days or even by categories, and to that I...

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Here’s the Golden Nugget: Failure Leads to Success

Here's the Golden Nugget: Failure Leads to Success At first glance, would you be able to tell real gold from fake or Fool’s Gold? Just like majority of people, you probably won’t be able to tell since both have the same look, unless you have prior knowledge that one...

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After You Close the Sale…

After You Close the Sale… You closed the sale! Yippee! Woot-woot! Hoo-ray! Now what do you do? Move on to the next prospect? Not a bad idea, but before you do that, think about this: It costs SIX TIMES more to get a new client than to sell something additional to a...

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Top 3 Frustrating Leaders and How to Identify Them

Top 3 Frustrating Leaders and How to Identify Them Are you a frustrating business owner? Notice I didn’t say a frustrated business owner, I asked if you were a frustrating one … there’s a huge difference. And it’s a difference you can control – or at least improve....

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Are You Conquered by Divided Attention?

Are You Conquered by Divided Attention? Have you ever seen a parent with several children in a grocery store and really observed them? If not, take the time to do it. Notice how the parent’s attention is divided: Monitoring each child Checking the purchase list...

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8 Essentials for a Thriving Business

From time to time it's good to take a look at how you are performing. I have found over the years that the following eight elements are critical to a successful business. They don’t just apply to sales either… They apply to recruiting, developing and growing a...

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There Must Be 50 Ways to Improve Sales

It has long been known that until something is sold, nothing else happens. The selling profession is therefore one of the most challenging and most profitable career paths one can choose. And for those with an innate ability to sell, it can be gratifying and...

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