Just Communicate: 7 Mistakes You're Making with Your Team (And How to Fix Them Right Now)

Here's the thing about communication... everyone thinks they're good at it. I mean, we've been talking since we were toddlers, right? How hard can it be? But here's what I've noticed working with new leaders and supervisors over the years: the gap...

Annual Reviews Are Out. Why Weekly Feedback Is the New Power Move for New Supervisors

Remember that feeling when you first became a supervisor? One day you're crushing it at your individual role, and the next... you're supposed to somehow develop other people's careers with a once-a-year conversation that everyone dreads. Yeah, that's...

The Power in Asking for Help

Today’s world all too often glorifies independence, resilience, and self-made success, making asking for help seem like some kind of failure. But the truth is, there is extraordinary power in asking for help—and it’s a skill, not a weakness. It’s a mindset shift that...

Reframe It: Gift Wrap Objections

There have been times in your life when people tried to convince you that what they were offering was better than it seemed: Remember that  time an unscrupulous used car salesman pitched a lemon at you, he called the high price tag an "investment.” Investment… that...

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4 Ways to Make More Sales

Your customer isn’t a circus monkey! Think twice about all the things you put them though to buy from you. (And for those of you in corporate life, this goes for you too! You’re always trying to get your folks to do something… right?) I have seen far too many times...

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Objections Are Your Opportunity!

Does the word "No" scare you? What do you do when you hear your prospect say "No?" Here are some ideas to keep you in the game ofter your prospect says, "No." Begin by examining the positive aspects of a prospect’s objections to see them as challenges. Any salesperson...

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Mirror, mirror on the wall…

In order to live life to the fullest, it's important to do all you can to improve yourself as a person. Whether that means achieving your dreams or developing your confidence, it's important to focus on personal development. In this article, you'll find personal...

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Where’s the Leadership In That?

Amazed is a word that is not strong enough to describe the feelings I get when I witness the tragic things that happen when there’s a void in leadership. Whether you’re an owner, a supervisor or on a board of directors, by all means exercise your leadership abilities....

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Six Honest Serving Men and Your Business

When trying to find out information about where your prospect is in the buying process… don't ask "why" questions or, if you do,  limit them to very few. I always say in the sales or inquiry process if anyone is going to appear “dumb,” it’s me. That phrase doesn’t...

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