Just Communicate: 7 Mistakes You're Making with Your Team (And How to Fix Them Right Now)

Here's the thing about communication... everyone thinks they're good at it. I mean, we've been talking since we were toddlers, right? How hard can it be? But here's what I've noticed working with new leaders and supervisors over the years: the gap...

Annual Reviews Are Out. Why Weekly Feedback Is the New Power Move for New Supervisors

Remember that feeling when you first became a supervisor? One day you're crushing it at your individual role, and the next... you're supposed to somehow develop other people's careers with a once-a-year conversation that everyone dreads. Yeah, that's...

The Power in Asking for Help

Today’s world all too often glorifies independence, resilience, and self-made success, making asking for help seem like some kind of failure. But the truth is, there is extraordinary power in asking for help—and it’s a skill, not a weakness. It’s a mindset shift that...

How Hard Can It Be?

That's a very real question! How the heck hard can it be? I belong to a group of professionals who help each other get business called BNI here in Brownsburg. Our Chapter, Achievers Network referred over $40,000 each of the last two weeks. I tell you that so you know...

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Do I Really Have To Call ‘Em Back?

When someone calls you with a referral or connects you with an e-mail should you say thanks? I mean heck, isn't that what we're supposed to do, get referrals for each other? I don't have to say thanks for em do I? In answering that question the radio persona Roy D....

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I Didn’t Know Anyone So Here’s What I Did…

Way back in 2005 when while Cathy was taking me to the airport, John and Libby excitedly exclaimed, "We're taking Daddy to his office!" Cathy and I decided it might be best for me to stay home more than I was. For a short time I took a position with a client as their...

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There’s magic in that pen. Use it wisely

This past weekend I was fortunate enough to attend a high level mastermind in Chicago conducted by my friend, mentor and coach Scott Manning. Scott had several of his national clients there and the meeting was very powerful. This time I was in a supporting role and...

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The Only Thing We Have To Fear Is Fear Itself

Do you know who said those famous words and when? They were said in 1933 at his first inaugural address and said by our 32nd President, Franklin Delano Roosevelt. Our country was at the depth of the great depression and despair and uncertainty had set in and seemed to...

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Did You Know…How You Say What You Say Matters

Jack did you know that how you say what you say matters in your believability? Today at Toastmasters here in Brownsburg, my good friend Troy Hanna gave a really good speech appealing to the audience to support the halting of "The Grind," an ancient tradition of...

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Was it Albert or Albrecht… Did You Know

You may not know them by name but I am sure you have seen their work. Here's what you probably didn't know. Albert and Albrecht Durer were brothers of sixteen other siblings in Germany near Nuremburg during the fifteenth century. Their father was a goldsmith by trade...

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There Aint No Do Like Dana Dew – A Lesson in Experience

I really like sharing customer service stories both on the good side and the bad. This one though is all good... very good! This past week I traveled to Dallas Texas with my good friend Patric Welch, Mr Noobie along with about 28 other folks from Indianapolis to...

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Rush! Dang it!

I have to admit sometimes when I think of a concept or situation, I think of a line from a movie. I have some favorites some that are completely inappropriate and some that I can relate to you. Today is one of those times, not the inappropriate lines but one from the...

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