The Power of the Mastermind – What the Top 2% Do
I've been working my way through Nightingale Conant's Audio Program "The Top 2%" and I have found the information about the power of the Mastermind is an excellent explanation. I am amazed at how many people have never heard of the concept of the Mastermind. That is...
What Are You Paying For?
Let's just start with what to definitely not do! I hear people say all the time that they reward people who make a purchase from a referral and that's just wrong. Don't misunderstand, I believe it's okay, legitimate and appropriate to reward someone when they give you...
One of Many Lessons Learned From The Shark
There are books and then there are books that every person serious about business ought to have in their library. I call those books, hallmark books. This has nothing to do with the card and gift store Hallmark. One of those hallmark books is by a man that I have been...
Connecting The Dots From A Couple of Posts Ago
Two posts ago I told you about a service calledShoeboxed.com and I talked about all those stacks of business cards you have sitting either on your desk or in a drawer somewhere. But what I didn't do was connect the two! If you happen to be one of the folks (and if you...
They Define Customer Service
I know I said I was going to finish the conversation from last entry... But I had two tremendous Customer Service experiences this past week and I just have to share them with you! How do you define Customer Service? Here's a good definition that I lived the past...
What kind of poker is this?
Although you may not have them in your hand at any given time, I would bet that you have at least 2 or 3 of a kind and maybe even 4 of a kind. I'd also bet you don't have a full house or flush of any type. What kind of Poker am I talking about? It's not Poker at all...
Dang it! I asked the wrong question. Again
Have you noticed recently, how many iPhones and iPads there are? I have noticed that people going to meetings used to carry a planner of some type are now carrying iPad's (or sometimes another kind of tablet) and most everyone has some kind of smart phone. As a matter...
Beware of the tail!
With just about everything there is a tail! Meaning, when you begin a task, project or undertaking of any kind there will always be a series of events that you might not have planned on. It's true with government too. I don't remember ever hearing of the concept...
A simple question you don’t answer…
What would you set out to do this year if you knew absolutely, without a doubt, you could not fail? Seems like a simple question doesn't it? But I've noticed that many folks avoid giving a definitive answer. Just today I was facilitating a group of writers and...
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