Looks Like I Drew the Short Straw

It’s true, you get what you look for in business and in life! Your attitude is the difference maker! When Tommy and I work with clients to train their people, be they sales team, executives or support folks, we always start by explaining the four types of people...

Beware the Tail

Have you ever heard the story that Zig Ziglar made famous about “kicking the cat?” Well… it’s what can happen when things don’t quite go as you expected. There’s a great Fed-Ex commercial from Superbowl 25 that illustrates the...

OK, What’s Up With The Socks

If you know me at all you know that wear red socks. Yes, red socks and yes, everyday! It has nothing to do with the baseball team, nothing to do with luck and nothing to do with style. Well maybe a little something to do with style… I’ll explain but first...

Did You Know…How You Say What You Say Matters

Jack did you know that how you say what you say matters in your believability? Today at Toastmasters here in Brownsburg, my good friend Troy Hanna gave a really good speech appealing to the audience to support the halting of “The Grind,” an ancient...