by Jack Klemeyer | Mar 14, 2012 | Uncategorized
I know I said I was going to finish the conversation from last entry… But I had two tremendous Customer Service experiences this past week and I just have to share them with you! How do you define Customer Service? Here’s a good definition that I lived the...
by Jack Klemeyer | Mar 6, 2012 | Uncategorized
Although you may not have them in your hand at any given time, I would bet that you have at least 2 or 3 of a kind and maybe even 4 of a kind. I’d also bet you don’t have a full house or flush of any type. What kind of Poker am I talking about? It’s...
by Jack Klemeyer | Mar 6, 2012 | Uncategorized
Have you noticed recently, how many iPhones and iPads there are? I have noticed that people going to meetings used to carry a planner of some type are now carrying iPad’s (or sometimes another kind of tablet) and most everyone has some kind of smart phone. As a...
by Jack Klemeyer | Mar 6, 2012 | Uncategorized
With just about everything there is a tail! Meaning, when you begin a task, project or undertaking of any kind there will always be a series of events that you might not have planned on. It’s true with government too. I don’t remember ever hearing of the...
by Jack Klemeyer | Mar 6, 2012 | Uncategorized
What would you set out to do this year if you knew absolutely, without a doubt, you could not fail? Seems like a simple question doesn’t it? But I’ve noticed that many folks avoid giving a definitive answer. Just today I was facilitating a group of writers...
