Looks Like I Drew the Short Straw

It’s true, you get what you look for in business and in life! Your attitude is the difference maker! When Tommy and I work with clients to train their people, be they sales team, executives or support folks, we always start by explaining the four types of people...

Freddie Mercury Said it Best

I’m sure you’ve heard the song that Freddie wrote way back in 1977 it was on the album (yes they were all albums back then… no CD’s just vinyl albums, but that’s a story for another day) News to the World. This song still remains among...

It’s Only Make Believe, But…

This past week I worked with a group of professional over-the-road drivers to help them gain more skills to teach newly commercial licensed drivers how to be professional and safe drivers. I am always impressed with the how professional and passionate the drivers are...

OK, What’s Up With The Socks

If you know me at all you know that wear red socks. Yes, red socks and yes, everyday! It has nothing to do with the baseball team, nothing to do with luck and nothing to do with style. Well maybe a little something to do with style… I’ll explain but first...

Now What Have I Done?

Have you ever asked yourself that question? I can’t begin to tell you how many times I’ve heard that question…. both from clients and that little voice inside my head. That little voice I’m talking about is the one that’s asking you right...