After You Close the Sale…

After You Close the Sale… You closed the sale! Yippee! Woot-woot! Hoo-ray! Now what do you do? Move on to the next prospect? Not a bad idea, but before you do that, think about this: It costs SIX TIMES more to get a new client than to sell something additional to a...

A Tale of Two Sales People

Many of you know one of my favorite books is Swim with the Sharks Without Being Eaten Alive by Harvey Mackay. I was fortunate enough to meet Mr. MacKay a couple of times and Cathy and I even had dinner with him thanks to my friend Darlene Silver. And that in part is...

Reframe It: Gift Wrap Objections

There have been times in your life when people tried to convince you that what they were offering was better than it seemed: Remember that  time an unscrupulous used car salesman pitched a lemon at you, he called the high price tag an “investment.” Investment…...