You may not know them by name but I am sure you have seen their work. Here’s what you probably didn’t know. Albert and Albrecht Durer were brothers of sixteen other siblings in Germany near Nuremburg during the fifteenth century.…
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There Aint No Do Like Dana Dew – A Lesson in Experience
I really like sharing customer service stories both on the good side and the bad. This one though is all good… very good! This past week I traveled to Dallas Texas with my good friend Patric Welch, Mr Noobie along…
Posted in Uncategorized
The Power of the Mastermind – What the Top 2% Do
I’ve been working my way through Nightingale Conant’s Audio Program “The Top 2%” and I have found the information about the power of the Mastermind is an excellent explanation. I am amazed at how many people have never heard of…
Tagged with: Mastermind, Napoleon Hill, Nightingale, Nightingale Conant, Scott Manning, Synergy, Think and Grow Rich, Top 2%
Posted in Learning, Uncategorized
Posted in Learning, Uncategorized
Connecting The Dots From A Couple of Posts Ago
Two posts ago I told you about a service calledShoeboxed.com and I talked about all those stacks of business cards you have sitting either on your desk or in a drawer somewhere. But what I didn’t do was connect the…
They Define Customer Service
I know I said I was going to finish the conversation from last entry… But I had two tremendous Customer Service experiences this past week and I just have to share them with you! How do you define Customer Service? …
What kind of poker is this?
Although you may not have them in your hand at any given time, I would bet that you have at least 2 or 3 of a kind and maybe even 4 of a kind. I’d also bet you don’t have…
Tagged with: business cards, database, Poker, shoebox, Shoeboxed.com, Zip-loc bags
Posted in Uncategorized
Posted in Uncategorized
Dang it! I asked the wrong question. Again
Have you noticed recently, how many iPhones and iPads there are? I have noticed that people going to meetings used to carry a planner of some type are now carrying iPad’s (or sometimes another kind of tablet) and most everyone…
Beware of the tail!
With just about everything there is a tail! Meaning, when you begin a task, project or undertaking of any kind there will always be a series of events that you might not have planned on. It’s true with government too.…
A simple question you don’t answer…
What would you set out to do this year if you knew absolutely, without a doubt, you could not fail? Seems like a simple question doesn’t it? But I’ve noticed that many folks avoid giving a definitive answer. Just today…
The Relationship between 2 “C” words
There are 2 “C” words that, on the surface, don’t have much in common except the “C” and the “ence” at the end of each word. The two words are Competence and Confidence. These 2 words are like the Chinese…
