Reframe It: Gift Wrap Objections

There have been times in your life when people tried to convince you that what they were offering was better than it seemed: Remember that  time an unscrupulous used car salesman pitched a lemon at you, he called the high price tag an “investment.” Investment…...

How Come I Didn’t Know About It?

Although grammatically incorrect… the question “How come I didn’t know about it?” is an excellent question. Too many times there has been an event that I find out about after the fact and I seem to ask… “How come I didn’t know...