Many of you know one of my favorite books is Swim with the Sharks Without Being Eaten Alive by Harvey Mackay. I was fortunate enough to meet Mr. MacKay a couple of times and Cathy and I even had dinner…
Many of you know one of my favorite books is Swim with the Sharks Without Being Eaten Alive by Harvey Mackay. I was fortunate enough to meet Mr. MacKay a couple of times and Cathy and I even had dinner…
And the Award Goes To… From our earliest competitive and social interactions, where there is not a publicly displayed score to determine the outcome and we are in the running for an award, those five little words immediately create an…
There have been times in your life when people tried to convince you that what they were offering was better than it seemed: Remember that time an unscrupulous used car salesman pitched a lemon at you, he called the high…
Does the word “No” scare you? What do you do when you hear your prospect say “No?” Here are some ideas to keep you in the game ofter your prospect says, “No.” Begin by examining the positive aspects of a…
When trying to find out information about where your prospect is in the buying process… don’t ask “why” questions or, if you do, limit them to very few. I always say in the sales or inquiry process if anyone is…
Developing rapport with others is a process. In a nutshell, what it takes is to: ask questions have a positive, open attitude encourage an open exchange of communications (both verbal and unspoken) listen to verbal and unspoken communications share positive…
I’d like to give you a quick checklist on actions I’d be taking if I were you, actually, I am taking these actions. I learned this process / strategy from my good friend, Scott Manning. Some of these steps require…
Have you ever heard the story that Zig Ziglar made famous about “kicking the cat?” Well… it’s what can happen when things don’t quite go as you expected. There’s a great Fed-Ex commercial from Superbowl 25 that illustrates the principle. That’s not…
How do you continue to build a relationship once someone enters your funnel? Today’s episode of The Guy To Know, offers a three step process so you can move the individuals in your sales funnel from prospect to customer. Check…