Workplace Relationships Can Make You or Break You Typically when a work relationship spins out of the positive and into the negative a process I call “The Three R’s” has been present in some way. There are a multitude of…
Workplace Relationships Can Make You or Break You Typically when a work relationship spins out of the positive and into the negative a process I call “The Three R’s” has been present in some way. There are a multitude of…
Strong Businesses Are Not Built on Bells and Whistles It’s just the beginning of the year and I am hearing so many people talk about being overwhelmed – already?? At first that scared me a little bit. The state of…
3 Steps to Building Successful Business Relationships Recently, I was talking with a friend who was lamenting about how hard it can be to build thriving business relationships. As a small business owner, she’s noticed (and heard from other folks)…
What is it that you value? Are you sure? I was recently working with a coaching client helping him through the process of adding to his staff. He’d been disappointed with the last three people he had taken on so…
Is your pool deep or broad? A colleague, we’ll call Sam, was lamenting a disastrous sales call over a cup of hot java this week and I kind of felt bad for him. Sam had been trying to find a…
#emmesmiles – Let’s Make it Happen I’m feeding teenagers at my house. If you have never had that experience, let me tell you, it’s pretty incredible, and when one of them is playing football, it takes on a new meaning.…
How Much is Your Word Worth? As a business coach I work with individuals, groups, and teams across a wide swath of industries. I learn what obstacles and challenges they face as they try to develop personal and professional skills.…
Your Coach is Here to Tell You that A Little Appreciation Goes a LOOOONNNGGG Way! How well do you know your customers? If you want to keep them, you should get to know them really well. Remember the Mackay 66?…
Are You Trying to Read Minds? You’re in a conversation with a customer or customer-to-be. What are you doing? Are you … Planning your response? Composing your next topic? Strategizing your sales pitch? Listening? Now, you know what you should…
Aim – Hone in on the Real Target Are you up for an experiment? I know what the outcome can be, but I think many of us (me included) have to actually experience something to really understand the power we…